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Terms and conditions

By registering for a public program, course or workshop, you agree to these terms and conditions. These define the complete conditions governing your participation. Changes, additions or customers own terms and conditions are not valid unless confirmed in writing by the event organiser.


The number of participants is limited. Registrations are processed in the order received.

You agree to provide correct, complete, and up-to-date information necessary for processing and invoicing your registration. A valid email address is required to correspond with you. Your registration will be processed electronically on the organiser’s systems or on “cloud” services.

You agree that we may process your registration as described and share this information with partners and associates if necessary for processing your registration or holding the course. If the course is certified, then your data must be forwarded to the Certifying Body for certification.

We will never sell or otherwise misuse your data.

By signing up for a course, you agree to be added to our mailing list. This is used initially to provide class joining information and, if applicable, afterwards to keep you informed with news from the community and upcoming events. If you wish to unsubscribe, please do so by emailing

Course/Program Fees and Discounts

We may offer discounts on regular course fees. To qualify for the discount, you must claim the deal when you register. Published discounts are subject to change without notice.

Any gift voucher promotions can not be used in conjunction with any other offer and will only be provided on completion of the qualifying course.

Agile Affinity offers a loyalty discount to all of its past customers who rebook within six months, please contact us if you do not have your discount code, and we will reissue this for you. Please note that the discount will be applied to standard prices only and cannot be used in conjunction with any other offer or promotion.

Participants who have not paid in advance will be required to pay at the door or before joining the training.

As our in-person courses take place in the United Kingdom, the Intra-EU reverse charge is not applicable. Therefore VAT is chargeable. By booking onto our public in-person training, you confirm your acceptance of the requirement to pay VAT regardless of your location within the European Union.

For online courses VAT is not chargebale for people who reside outside of the UK, however it is your responsiblity to check VAT has been removed before confirming the order. VAT refunds can not be made after the order has been made.

Any additional courses added as part of a program or course are subject to change without notice. There is no cash or course alternative offered for people who already have completed the course elsewhere.

Customer Cancellation/Substitution Policy

Registration is binding.

Cancellation is possible up to two weeks before the start of a course without cost. After that point, the full course fee is due independent of whether the registered person takes part in the course or not. Participants can be substituted without charge.

Cancellation of our self-paced programs is available up to 28 days after registration for a full refund. However, if you have taken advantage of any complimentary course, (including booking on and then not cancelling within the 14 day notice period). these fees will be deducted before the refund is given.

If participants wish to reschedule a registration within two weeks before the start date of the class, a fee of £200.00 (+VAT) will be incurred.

To cancel or substitute a registration, please contact

Delivery of the Training

Course duration, price, content, and other details are defined in the course description. The course price includes handouts, materials, lunches and refreshments (in-person only). Additional services (e.g. dinner) may be provided for specific events. Please see the event description for details.

Agile Affinity LLP reserves the right to cancel or change any course and undertakes to provide reasonable notice of the cancellation or change except in the case of an emergency. If we alter the date of a class, registered participants have the right to change or cancel without charge. When a course has been cancelled, delegates will receive a full refund or to transfer to an alternative date for the registered class. We cannot guarantee that a particular trainer will deliverany specific course.

There will be no entitlement to compensation/costs or damages arising from such a cancellation or change.

Intellectual Property

Intellectual Property – all work products shall be considered Background IP.

Background Intellectual Property shall mean Intellectual Property, the proprietary information or confidential know-how relevant to the engagement which is in the possession of a party prior to the commencement of the engagement or generated after the commencement of the engagement but independent of the engagement. Such product remains the property of Agile Affinity LLP, including, but not limited to ideas, inventions, improvements, discoveries, software design, software coding, charts, drawings, specifications, notebooks, tracings, photographs, negatives, draft or final reports, findings, recommendations, data and memoranda.

Works published under copyright during the term of the service agreement, and this SOW will remain the copyright of Agile Affinity LLP unless explicitly agreed within a statement of work or licensing agreement. Agile Affinity LLP retains all rights to work undertaken under the term of the agreement unless published under a community license such as the Creative Commons, in which case ownership may pass to the community. No client content shall be so published without written permission.

Force Majeure

In no event shall Agile Affinity LLP be responsible or liable for any failure or delay in the performance of its obligations hereunder arising out of or caused by, directly or indirectly, forces beyond its control, including, without limitation, strikes, work stoppages, accidents, acts of war or terrorism, civil or military disturbances, nuclear or natural catastrophes, inclement weather and communications or computer (software and hardware) services, it is understood that Agile Affinity LLP shall use reasonable best efforts which are consistent with accepted practices as a training provider to resume performance as soon as practicable under the circumstances.

Registered Trademarks and Copyrights

We provide no guarantee that any products, processes and other names mentioned are not registered trademarks of third parties.

By registering for a course, you agree to observe the following conditions of use:

Materials used in the courses are subject to copyright restrictions and are made available for personal use. Without written permission from the event organiser, course materials, text, photos etc., may not be copied, scanned, reproduced, translated or processed electronically, nor may they be used for internal or external purposes.

All materials are the intellectual property of the course trainers and event organisers (except where explicitly marked).

Miscellaneous We may draw on assistance from third parties to meet its obligations under this agreement. Should any part of these terms and conditions be found to be incomplete or invalid, the parties agree to replace or complement the missing or invalid clauses with an appropriate solution that preserves the economic purpose of this agreement to the extent possible. The remaining conditions remain valid in any case.


All our latest policies can be viewed here:


Changes to the Terms and Conditions: We may update the Terms and Conditions from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review the terms and conditions regularly

These terms and conditions and any dispute arising out of your registration are subject to the laws of England, Northern Ireland, Scotland and Wales.

Contact Us

If you have any questions or concerns about our privacy practices or out terms and conditions, please contact us at

February 15th, 2023

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