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CSM - Certified Scrum Master®

The Scrum Alliance® Certified Scrum Master® (CSM) learning is a highly interactive, in-depth approach to covering the mindset, values & principles of Agile with the theory, practices and rules of Scrum.


CSM - Certified Scrum Master®

Become a Great Scrum Master with this ONLINE Certified Scrum Master® (CSM) course.

Price includes CSM Test and CSM Course together!

CSM Class


Important Information

You can pay in GBP with VAT, EUR without VAT, or USD without VAT by selecting the currency at the top right of the website. Please note that you must pay the required VAT using GBP if you are a UK resident. For non-UK residents, please select either EUR or USD, as VAT can not be refunded after you have purchased the course.

What is this online CSM course? 

The Scrum Alliance® Certified Scrum Master® (CSM) learning is a highly interactive, in-depth approach to covering the values and principles of Agile and the theory, practices, and rules of Scrum. It provides practical guidance for adopting Scrum and continuously improving your organisation. It is online, so you won't have to travel :)

Incorporating Scrum principles and practices takes diligence, patience, and a commitment to continuous improvement. Scrum is a framework, not a prescriptive methodology. This course will help you understand Agile, Scrum and more.

However, it goes beyond this to prepare the learner to become a Great Scrum Master. It gives participants hands-on experience using Scrum and closes with a Certification exam. You come away with an industry certificate that recognises you as a Scrum Master ready to start being in service to the Developers, Product Owner and Organisation.

Their effectiveness and influence as true leaders are tangible and measurable in the value of each product increment delivered within each Sprint cycle, which is at the heart of Scrum. 

What's the potential value for you in attending this CSM course?

  • Increase your existing knowledge of Agile and Scrum to improve yourself.

  • Make yourself invaluable to your Scrum teams by helping them become the best they can be.

  • Get valuable, tangible answers to your real-world questions from expert Coaches in the field.

  • As the CSM is the most valued Agile/Scrum certification, you can improve your internal and external career prospects.

  • Start your journey to becoming an awesome and great Scrum Master!
  • And much, much more ...

What will you learn?

During the CSM course, attendees will learn why a seemingly simple process like Scrum can profoundly affect an organisation. Participants will also gain practical experience working with Scrum tools and activities.

Participants leave knowing how to apply Scrum to all sizes of products, from a single collocated team to a large, highly distributed team.


What topics are covered in the CSM course?

  • Agile - Mindset, Values, Principles and Practices

  • Agile - Benefits, When to Be/Do it

  • Scrum Theory – What is Scrum? 

  • Scrum Values – Courage, Focus, Commitment, Openness, Respect

  • Scrum Accountabilities – Scrum Master, Product Owner, Developers

  • Scrum Artifacts – Product Backlog, Sprint Backlog and Increment

  • Scrum Events - Sprint Planning, Daily Scrum, Sprint Review & Sprint Retrospective

  • Why Scrum? - Empirical Process Control, Core Elements and Definition of Done

  • If you have any questions about Agile or Scrum you want to be answered, bring your challenges!

Who is this CSM suitable for?

The course is aimed at those performing or about to take over the role of the Scrum Master. It is also of value for … 

  • Anyone who desires knowledge of Agile or Scrum

  • Anyone who has heard of Agile and Scrum but has never been trained in either of them

  • Anyone who previously thought Agile or Scrum is a methodology wants to know why this is not.

  • Scrum Masters and Agile Practitioners

  • Agile Team, Organizational Coaches and Agile Trainers

  • Organisational Leaders and Managers

  • Business Sponsors

  • Business Stake-Holders

  • Business Analysts

  • Product Managers

  • Line Managers

  • Programme/Project Managers

  • Team Developers

  • Software Engineers and hands-on technologists

  • Test Managers

 And anyone who wishes to deepen their knowledge of Scrum and Scrum Mastery.

Are there any prerequisites for this CSM course?

None for the CSM course as it is not tech-centric; everyone is welcome. 

How should I prepare for this CSM course?

Come in with an open mind to be challenged and the willingness to work with your fellow learners.


For the online version, will I need to install any additional software?

You will be required to install the latest ZOOM desktop/laptop software (avoid the web or mobile versions) and be able to access the Internet.

It is recommended that you have a great internet connection via fast Wi-Fi or hard-wired Ethernet cable. A second monitor is a helpful option if possible.

As a Scrum Alliance requirement, you will be required to have your video picture ON during the course.

Don't skimp on your own learning experience!

To avoid Zoom fatigue, we shall also be having 10-minute breaks roughly every hour and a break for Lunch.

What about exams and certification?

Attendance and active participation across the course days will result in the registration for the Certified Scrum Master® exam. 

The exam consists of a 50-question CSM test. To pass, 37 out of the 50 questions must be answered correctly within the 60-minute time limit.

After you pass the CSM test, you will be asked to accept the CSM License Agreement and complete your Scrum Alliance membership profile.

Then and only then, upon successful completion of the exam and the formal acceptance of the license agreement, attendees will hold Certified Scrum Master® (CSM) status. Congratulations!

What will you receive?

After passing the exam, participants will receive a free 2-year membership and a Certified Scrum Master® (CSM) certification from the Scrum Alliance.

Join the FREE Scrum Event meetup to hear FREE talks from Agile Manifesto authors. CSTs, leading Agile Coaches, will speak here. 

FREE Access to our community slack channel with over 500 active members

Do you offer any discounts?

We build discounts into the course by default, believing that we offer the best value CSM in the market; however, we make a few exceptions.

We offer all Blue Light cardholders 50% off. To receive the unique code, please email us proof of your membership in the name of the person attending the class. 

We offer an early bird discount up to one week before the course starts. Use the promo code Earlybird5 to get 5% off.

Follow us on Linkedin for the occasional cheeky extra special offer.

How many people will attend the class?

The minimum class size is six people due to the interactive nature of the class.

The Scrum Alliance allows a maximum of 50 people. However, we have never had a class near this number, balancing the need to learn from others in the group with enough time with the instructor. We often have someone supporting the instructor to provide an extra focus for larger classes. 

Meet The Trainer(s)

Rickard Jones

Rickard has over 20 years of professional services experience, including roles as an Agile coach, trainer, and program lead.

With an Agile mindset, values, principles, and practices, he has collaborated with many organisations, teams, and individuals to support them on their complex journey to becoming Agile.

He goes where the value needs are, having previously been an XP developer, programme manager, change manager, development manager, scrum master, and transformation lead. Despite an unhealthy obsession with learning, he believes nothing beats a coaching journey of in-the-field practical experience.

Rickard is not only one of the authors of the AgileHR Manifesto but also an international conference speaker, Enterprise Agile Coach, Certified Scrum Trainer (CST)Certified Team Coach, Program Lead, Online Remote Facilitator, LeSS Trainer, and ICAgile Trainer.

 John Barratt

John Barratt CST

John is passionate about helping individuals, teams, and organisations reach their full potential. With a military background and experience coaching in various industries, John has developed a unique coaching style that combines the principles of business agility with other coaching approaches.                        

John specialises in helping organisations simplify and become more resilient and has a proven track record of delivering these results. He uses various tools and methods, including outcome-based coaching and systemic modelling, to help clients identify their goals and achieve measurable results.                                                                                                                                                                                                                                                   
Some of John's recent successes include helping IAG Loyalty meet its ambitious targets during turbulent COVID times whilst reducing staff turnover, Creating an internal training and coaching capability for Maersk, saving £50,000 a year in external costs and helping Vodafone's Secure Net product pass 20 million paid subscribers.               

In his free time, John is a voracious learner and enjoys attending meetups and conferences worldwide to discover new ideas and learn from others

For full terms and conditions, please visit our website:

Please note that people from the UK must pay in GBP.

If you want more information or to pay via invoice, please email at or call +44(0)330 223 4657.

Agile Affinity LLP.


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